Privacy Policy
Last Updated: March 15, 2026
1. Introduction
Welcome to FILE PULLER ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using FILE PULLER, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide:
- Name and username
- Email address
- Password (encrypted)
- Payment information (processed by third-party processors)
Usage Data
We automatically collect information when you use our services:
- IP address and browser type
- Download history and preferences
- Pages visited and time spent
- Device information
Cookies and Tracking
We use cookies and similar tracking technologies to track activity and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our service
- To process your transactions
- To send you technical notices and support messages
- To provide customer support
- To gather analysis for improving our service
- To monitor usage of our service
- To detect, prevent, and address technical issues
- To comply with legal obligations
4. Information Sharing and Disclosure
With Service Providers
We may share your information with third-party service providers to:
- Process payments (Stripe, PayPal)
- Provide customer support
- Perform website analytics
- Host our servers
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
Access and Portability
You have the right to request copies of your personal data.
Rectification
You have the right to request correction of any information you believe is inaccurate.
Erasure
You have the right to request erasure of your personal data, under certain conditions.
Restriction and Objection
You have the right to request restriction of processing or to object to our processing of your personal data.
Withdraw Consent
Where we rely on consent, you have the right to withdraw consent at any time.
7. Third-Party Links
Our service may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our service is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@filepuller.com
- Website: http://filepuller.com/contact